REFUND POLICY
BooGlow Refund & Return Policy
We want you to love your spooky goodies! If something goes wrong, donβt worry β weβve got your back. π»π
β Eligibility for Refund / Replacement
You can request a refund or replacement if:
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Your item arrived damaged or defective
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You received the wrong product
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Your order is missing a package
πΈ Please email us photos/videos as proof so we can help faster.
β° Time Limit
You must contact us within 7 days of delivery at:
β Non-Returnable Items
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Used or washed items
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Digital/downloadable products
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Orders with wrong shipping address entered by customer
β Refund Method
Once approved, your refund will be issued back to your original payment method within 3-7 business days.