FAQ

1. How long does shipping take?

  • Processing Time: 1-3 days

  • USA Delivery: 5-10 business days (Average)

You’ll receive tracking details via email.


2. Do you offer returns or refunds?

Yes! If your product arrives damaged or not as expected, contact us within 7 days, and we’ll replace or refund it.


3. Can I cancel my order?

If your order hasn’t been shipped yet, we can cancel it for you. Email us ASAP at support@booglow.us


4. Are payments secure?

Absolutely ✅
We use SSL encryption + trusted payment gateways like Stripe / PayPal / Shop Pay.


5. I entered the wrong address — what should I do?

Email us immediately with Correct Address + Order Number, and we’ll update it before shipping.